Frontliner (Sales & Customer Service) - Solo

Join Global Digital Niaga as a Frontliner (Sales & Customer Service) in Solo, Jawa Tengah! We are seeking passionate and customer-focused individuals to drive sales of mobile phones and accessories while delivering exceptional service. This role is perfect for dynamic individuals who thrive on building customer relationships and achieving sales targets.

At Global Digital Niaga, we are committed to providing top-notch products and services. Our mission is to enhance the digital experience of our customers through innovative solutions and outstanding customer support. As a Frontliner, you will be at the forefront of our sales and customer service efforts, ensuring our customers receive the best possible experience.

In this role, you will interact daily with customers, understand their needs, and provide tailored solutions. You will also handle product demonstrations, manage inventory, and ensure a seamless checkout process. This is an exciting opportunity to grow your sales skills while contributing to a company that values customer satisfaction and teamwork.

📋 Tanggung Jawab Pekerjaan

• Conduct sales of mobile phones and accessories with a focus on customer satisfaction.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Build and maintain strong customer relationships through personalized interactions.
• Manage inventory levels and ensure product availability.
• Assist in product demonstrations and provide product knowledge to customers.
• Process sales transactions accurately and efficiently.
• Collaborate with the team to achieve daily and monthly sales targets.
• Maintain a clean and organized sales floor to enhance the shopping experience.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in sales or customer service roles, preferably in the retail or telecommunications industry.
• Strong communication and interpersonal skills to build and maintain customer relationships.
• Ability to work well under pressure and meet sales targets.
• Basic knowledge of mobile phones and accessories.
• Familiarity with sales software such as SAP or Oracle.
• Excellent problem-solving skills to handle customer inquiries and complaints.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• High school diploma or equivalent. Additional certifications in sales or customer service are a plus.

🛠️ Keahlian

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