B2B Account Manager - Trusted Client Advisor at Shieldtag

Join Shieldtag as a B2B Account Manager and become the trusted advisor our enterprise clients rely on to drive business growth. In this dynamic role, you will cultivate long-term relationships with key accounts, understand their unique challenges, and deliver tailored solutions that exceed expectations. Based in Jakarta Raya, you'll work closely with a team of experts to ensure our clients achieve their business objectives.

As a B2B Account Manager, you will be responsible for managing and growing Shieldtag's key client relationships. You will develop a deep understanding of your clients' business needs and challenges, and use this knowledge to drive sales and provide exceptional service. You will also work closely with our sales, marketing, and technical teams to ensure that our clients receive the best possible experience with Shieldtag.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with key enterprise clients.
• Understand client business needs and challenges, and provide tailored solutions.
• Drive sales growth and exceed revenue targets.
• Provide exceptional customer service and support.
• Collaborate with sales, marketing, and technical teams to ensure client success.
• Monitor client satisfaction and identify areas for improvement.
• Stay up-to-date with industry trends and best practices.
• Attend and participate in industry events and conferences.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in B2B account management or a similar role.
• Strong understanding of enterprise sales and marketing strategies.
• Excellent communication and interpersonal skills.
• Proficient in using CRM tools such as Salesforce or HubSpot.
• Familiarity with data analysis tools such as Excel or Google Analytics.
• Ability to travel up to 20% of the time.
• Must be fluent in English and Indonesian.

🛠️ Keahlian

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